UTILITY CUSTOMER SERVICE - Bay City Government 2025

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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How to Change Utilities to Your Name. Contact your utility provider at least 2 weeks before the bill needs to be transferred. Provide any required documents, such as your ID and proof of address, either in person or online, and make your deposit, if necessary.
One of the easiest ways is to pay your bill online using the button below. Electronic check payments submitted after 5 p.m. will post on your utilities account within two business days. To make a payment other than the amount shown, call Pinellas County Utilities at 727-464-4000.
Steps Put the utility in your name at least 2 weeks before moving. Contact your utility provider to request a bill transfer. Provide any requested personal documents. Make a deposit payment if required. Schedule a utility transfer date if necessary.
Requests to start or stop water or sewer service through Pinellas County Utilities can be submitted through the Utilities Customer Service Center. For reclaimed water service, complete the Reclaimed Water Request form.
Utility Billing Payment Options Make a credit card payment by calling our IVR automated system at 727-605-8753. Fees apply, $300.00 cap. Make an echeck (electronic check) payment by calling our IVR automated system at 727-605-8753.
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People also ask

A utility billing system refers to the software utilities use to process daily meter-to-cash operations, record all customer data, and conduct periodic billing for sewage, gas, electric, and water providers.
Contact the Utility Customer Service Department at #1-989-894-8104, option 7, after making the payment to provide the online confirmation number immediately.

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