WCB COMMUNICATION GUIDELINES 2025

1. Click ‘Get Form’ to open the WCB COMMUNICATION GUIDELINES in the editor.
2. Begin by reviewing the section on 'Communications Involving the Claimant'. Ensure you understand that if a claimant is represented, all communications must go through their attorney unless consent is given.
3. Next, navigate to 'Communications Involving the Claimant’s Counsel'. Here, confirm that any communication from the employer's attorney should be directed solely to the claimant’s attorney.
4. Proceed to 'Communications Involving the Employer' and ensure that you are aware of confidentiality requirements regarding claimant information.
5. Continue with 'Communications Involving the Carrier', noting that similar confidentiality rules apply for workers' compensation carriers.
6. Review 'Communications Involving Health Care Providers' to understand HIPAA regulations and how they affect communication about medical records.

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