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Request for Information - Customers with Allergy - Qatar Airways

Request for Information - Customers with Allergy - Qatar Airways 2025

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The document is a Request for Information form from Qatar Airways aimed at customers with allergies. It requires customers to disclose their allergy history and contact information to minimize the risk of allergic reactions during flights. Customers with severe allergies must submit the form 48 hours before departure, and while the airline will take measures to reduce allergens, it cannot guarantee a completely allergen-free environment.

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How can you communicate with customers about food allergens?

Detailed Allergen Information Ensure that your menu clearly labels dishes that contain any of the 14 major allergens. This information should be easily accessible, either directly on the menu or through a separate allergen menu. Digital menus and online platforms should also reflect this information accurately.

Can you fly Qatar Airways with a nut allergy?

Qatar Airways Allergy Policy as stated below: Customers will be advised to carry the necessary medications, such as an epi-pen on board the aircraft. Qatar Airways will serve nuts or normal meals even if there is a passenger with an allergy on the flight.

How should you provide allergen information to customers?

You can provide this information by labelling the allergens contained in individual dishes, or by displaying a sign directing customers to ask staff for allergen information. This information must be visible, clearly legible and easily accessible to the customer.

How to provide allergen information to customers?

You can provide allergen information for non-prepacked foods by any means such as: full written allergen information on a menu, chalkboard or in an information pack. verbally, with a written notice placed in a clearly visible position explaining how your customers can obtain this information.

How to tell an airline about a food allergy?

Inform the reservation agent of your allergy and ask that it be documented and forwarded to the flight crew and gate agent. Renew your medications and make sure to keep them in the original packaging, labeled with your name by your pharmacy. Bring at least 2 auto injectors when flying.

How should customers be provided with allergen information relating to non-prepacked food?

In the case of allergen information only, you can give the customer the information verbally. You must place a notice in close proximity to the product (or on the product itself) inviting customers to ask a member of staff for allergen information - for example, Please ask us about allergens in our food.

What to do if a customer has an allergy?

Put the customer in a comfortable position and call 999, if theyre experiencing a severe reaction, state that the individual is having an anaphylaxis allergic reaction. Keep the customer where they are, do not move them. If there is no sign of life, commence cardiopulmonary resuscitation (CPR).

What is one method to ensure customers with food allergies are informed properly?

Develop an Allergy Statement for the Menu: An allergen statement alerts diners to the presence of allergens in the kitchen, especially the Big 8 allergens. For example, post the following in plain sight and/or on the menu: Allergy Warning: Menu items may contain or come into contact with wheat, eggs, nuts and milk.

Request for Information - Customers with Allergy - Qatar Airways 2025

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Got questions?

How can you communicate with customers about food allergens?

Can you fly Qatar Airways with a nut allergy?

How should you provide allergen information to customers?

How to provide allergen information to customers?

How to tell an airline about a food allergy?

Complete this form in 5 minutes or less

People also ask

How should customers be provided with allergen information relating to non-prepacked food?

What to do if a customer has an allergy?

What is one method to ensure customers with food allergies are informed properly?

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Request for Information - Customers with Allergy - Qatar Airways 2025

Here's how it works

How to change Request for Information - Customers with Allergy - Qatar Airways online

Complete this form in 5 minutes or less

Got questions?

How can you communicate with customers about food allergens?

Can you fly Qatar Airways with a nut allergy?

How should you provide allergen information to customers?

How to provide allergen information to customers?

How to tell an airline about a food allergy?

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Complete this form in 5 minutes or less

People also ask

How should customers be provided with allergen information relating to non-prepacked food?

What to do if a customer has an allergy?

What is one method to ensure customers with food allergies are informed properly?

Related links

Try more PDF tools