Medway gap cover claim form 2025

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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To file a GAP claim, please visit a Branch or Contact Member Relations at 800-388-7000. Please be ready to provide: Date of total loss.
Claims must be submitted to Guardrisk Insurance Company Limited as well as your relevant medical aid scheme. Following an admission to hospital the Insured must notify the administrators of any claim in writing but not later than six (6) months from the date of admission into hospital.
To initiate a change, merely call our Customer Care service centre on 0860 633 929 or email customercare@medway.co.za and you will be provided with the correct forms, exact turnarounds and ongoing feedback.
How to submit a gap cover claim form All doctors invoices and/or statements. The detailed Hospital Invoice and not a patient statement. Medical Aid Remittance/Claim Statement/Claims transaction history.
There are a few reasons gap insurance wont pay: if the damage isnt a total loss, if the claim is over the limit or if the policy has lapsed for non-payment.
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LOSS DOCUMENT REQUIREMENTS: YOU shall report any potential loss to the ADMINISTRATOR: Norman and Company, Inc. Within ninety (90) days of settlement with the PRIMARY CARRIER or should there be no PRIMARY CARRIER within ninety (90) days of the DATE OF LOSS.

medway gap cover claims