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CHANGE REQUEST 3787 - cms

CHANGE REQUEST 3787 - cms-2025

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The document is a comprehensive update to the Electronic Correspondence Referral System (ECRS) User Guide, specifically version 8.0, detailing changes made to accommodate Medicare Secondary Payer (MSP) requirements as mandated by the MMA Section 306 Recovery Audit Contractors (RAC) Demonstration. It outlines new and revised materials, including updates to user instructions, funding information, and various action codes for processing MSP inquiries and assistance requests. The guide serves as a resource for Medicare contractors to efficiently manage correspondence related to MSP cases.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What is a CMS change request?

A change request in ACO-MS refers to adding new information or changing existing information in ACO-MS that may require CMS approval.

How do I reset my SSMC password?

If you wish to reset the administrator credentials for the SSMC administration console first login then choose session which is the icon that looks like a person in the top right corner and select change credentials. Also take a look at newbies guide to using SSMC and setting Threshold Alerts.

How do I reset my CMS HPMS password?

For HPMS user access changes, please contact the HPMS user access team at hpmsaccess@cms.hhs.gov. For technical assistance with HPMS, please contact the HPMS Help Desk at either hpms@cms.hhs.gov or 1- 800-220-2028. For password issues, please contact the CMS IT Service Desk at either 410-786-2580 or 1-800-562-1963.

What are the proposed CMS changes for 2025?

Key proposals include revised standards relating to strengthening income verification processes; modifying eligibility redetermination procedures; removing Deferred Action for Childhood Arrivals (DACA) recipients from the definition of lawfully present for eligibility and enrollment in Marketplace and Basic Health

How do I reset my MDM password?

Start Mobile Device Manager Plus service from Services. On the MDM console, click on Admin - User administration. Set the New Password and click on Change.

How do I reset my CME password?

If you have forgotten your password to the myCME system, please enter the email address we have on record for your account here and click on Request Password Reset. You will receive an email with instructions on how to reset your password.

How do I change my CMS EUA password?

To change your password, select the Manage Passwords tab in EUA and follow the instructions listed on the page. For technical assistance with this process, please contact the CMS IT Service Desk at either 1-800-562-1963 or 410-786-2580.

How do I reset my CMS password?

If you have forgotten your CMS-issued user ID, you may retrieve it by entering your e-mail address and using the Forgot User ID button. If you know your user ID but have forgotten your password, choose the Forgot Password button and your password will be reset to a new password.

CHANGE REQUEST 3787 - cms-2025

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