Client questionnaire form 2025

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Here are 5 questions you can ask your customers: 1. Could you rate our business out of 9? 2. What did you liked about our company/experience/product ? 3. What didt you like about company/experience/product ? 4. Can you offer any feedback for improvement? 5. Would you recommend us (1-9)?
Add questions Open a form in Google Forms. Click Add . To the right of the question title, choose the type of question you want. Type the possible responses to your question. To prevent people from not answering, turn on Required.
These 5 basic questionshow, why, who, when, and whatdont get as much attention as the more popular questions you include in your survey. But they should. Take a few minutes to answer these 5 questions before you start writing your survey. Your results will thank you for it.
Create a new document or choose a template. Go to File New or New from Template and search Forms for the questionnaire template you want to use.
Multiple-choice questions are quick and easy for people to answer and help you get clear data. Rating scales (like 1 to 5 or 1 to 10) are great for measuring satisfaction. Open-ended questions let customers share detailed feedback in their own words. Yes/no questions are simple and useful for clear, direct responses.
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People also ask

Your questionnaire should include a combination of question types, such as open-ended, long-form, and closed-ended questions. Open-ended questions give users a chance to share detailed answers. However, closed-ended questions with specific answer choices are more efficient and easier to quantify.
8 tips for creating customer surveys that get responses Define your customer survey goal. Write clear, unbiased customer survey questions. Send customer service surveys in relevant channels. Keep surveys short. Offer incentives. Include a variety of customer survey questions. Give your customers options. Always follow up.
Write clear, unbiased customer survey questions Vague, leading, unclear, and complicated questions make customer surveys difficult to take and responses unreliable. Instead, write non-leading, easy-to-understand customer survey questions and consider if you should: Adjust the phrasing if a question is unclear.

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