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Xfinity account change request form pdf

Xfinity account change request form pdf 2025

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The document is an Account Change Request Form for Comcast services, allowing account holders to request changes such as account transfers, disconnections, or name changes due to various reasons like death, military deployment, or legal changes. It outlines the necessary steps and documentation required for each type of request.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How do I change my primary account on Xfinity?

Click the Account icon and then click Account and Identity. Scroll to the Account Details section and select the user you want to make the Primary user.

What to do when an account holder passes away on Xfinity?

Closing the account Visit our bereavement support page on xfinity.com. Review the steps on the page and click Continue. Choose Close the account permanently and upload the documents listed. Enter information about the deceased and yourself and click Continue. Disconnect services on the account.

How do I switch accounts on Xfinity?

On xfinity.com Sign in to xfinity.com. Click the Account icon and then select Billing or Account and Identity. Click the Account icon again and select Switch account. On the next page, select the account you want to access and click Continue.

What can someone do with your Xfinity account?

As an Xfinity customer, you can give others access to your account and allow them to do certain things, like paying bills, adding or canceling services, and using Xfinity apps.

Can I freeze my Xfinity account?

You can put your Xfinity services on hold with no reconnection charge and no service call needed when you return availability and plans vary by location. This is one of the great benefits of the Seasonal Convenience Plan.

How to transfer Xfinity service from one person to another?

To transfer your Comcast Xfinity account to a new owner: * Call Xfinity directly at: 1-800-934-6489, explain to them you wish to transfer account ownership to someone else. * Xfinity will send you an e-mail along with a PDF form youll fill out, along with info from the person youll be transferring the account to.

What to do when an Xfinity account holder passes away?

Transferring account ownership Visit our bereavement support page on xfinity.com. Review the steps on the page and click Continue. Choose Transfer account ownership to me and upload the requested documents. Enter information about the deceased and yourself, then click Continue.

How to make changes to Xfinity account?

Update using the Xfinity app Open the Xfinity app and select the Account icon in the bottom right corner. Select Account settings. Select Xfinity ID and security. Select the information youd like to edit. Choose Continue once youre done editing.

Xfinity account change request form pdf 2025

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