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Non-domestic Customer Access to ECOES

Non-domestic Customer Access to ECOES 2025

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The document outlines the access and features of the Electricity Central Online Enquiry Service (ECOES) for non-domestic customers, available since June 30, 2006. It details the application process for customers with at least two non-domestic MPANs, the data accessible through ECOES, and the benefits of using this service, which is funded by electricity suppliers at no cost to customers. Key features include bulk uploading of MPANs, portfolio management tools, and a centralized source for meter data.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Who can access ECOES?

The Electricity Central Online Enquiry Service is a centralised system to which all suppliers and Distribution Network Operators have access. It can also be accessed by third parties such as meter operators and data collectors. It can even be accessed by consumers from overseas.

Who runs ECOES?

ECOES is governed by the Metering Point Administration Service Company (MPASCo), who administers a multi-party agreement between all licensed electricity distribution businesses and suppliers in the UK.

What does ECOES stand for?

The Electricity Enquiry Service (EES) is also known as the Electricity Central Online Enquiry Service (ECOES).

What is ECOES used for?

ECOES is a centralised system that every energy supplier and distribution network operator can access. Simply put, it is the system responsible for transferring data between energy providers to enable hassle-free and straightforward switching for all consumers.

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