Atol form 2026

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  1. Click ‘Get Form’ to open the ATOL claim form in the editor.
  2. Begin by entering your contact details in Section 1. Ensure accuracy as these will be used for communication regarding your claim.
  3. In Section 2, specify the total number of consumers included in your booking. This is crucial for processing your claim.
  4. Proceed to Section 3 and input the name of the ATOL holder along with your booking reference number. This information links your claim to the correct provider.
  5. In Section 4, indicate the date you were scheduled to depart from the UK. This helps establish the timeline of your travel plans.
  6. For Section 5, select the type of claim you are making based on whether you were overseas at the time of failure or if you are seeking a refund for a forward booking.
  7. Complete Section 6 by providing proof of payment details. Attach any necessary documentation that supports your claims, such as receipts or bank statements.
  8. Fill out Sections 7 through 14 as applicable, ensuring all required signatures and declarations are completed accurately before submitting.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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You cannot claim from ATOL for cancellations, complaints, sickness, injury, or substandard hygiene during your holiday. In most instances the travel provider you booked with should be contacted to address any concerns or amendments you need to make to your booking.
ATOL stands for Air Travel Organisers Licensing, a scheme that helps make sure consumers are covered if travel firms fall into financial difficulties. Make sure youre ATOL protected when you travel.
Are ATOL and ABTA the same? ATOL is a UK financial protection scheme, which makes sure your money is protected when you book a flight-inclusive package holiday. ABTA is a UK travel trade association for tour operators and travel agents and membership is not mandatory.
ATOL primarily covers holiday packages that include flights, ensuring protection in case of insolvency. What is IATA? IATA (International Air Transport Association) is a global trade association for the worlds airlines.
Application process Create a Portal Account. To apply for an ATOL you will need to create an online account, please check ATOL Online for more information how to do this. Submit an Application. Provide financial information. Initial Assessment. Formal Meeting. Offer Letter.
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We recommend that you keep your ATOL Certificate somewhere safe and take either a paper or digital copy with you on your trip, so you know what to do in the event of an ATOL holder failure. Read the full terms of the Air Travel Trust Payment Policy.

how to make an atol claim