Refunds - VicRoads 2025

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  1. Click ‘Get Form’ to open the Refunds - VicRoads document in the editor.
  2. Begin by selecting the type of refund you are applying for: Registration, Licence, or Appointment. Make sure to cross only one circle.
  3. Fill in Section 1 with your claimant details, including your surname, first name, postal address, and contact information. Ensure all entries are clear and accurate.
  4. Proceed to Section 2 if applying for a registration refund. Provide details such as the registration number, reason for refund, and any relevant dates.
  5. If applicable, complete Section 3 for licence refunds. Note that refunds are not available for licences expiring within one month.
  6. In Section 4, provide details for appointment refunds if relevant. Attach necessary documents like receipts or medical certificates.
  7. Use Section 5 for any additional information required. If you are authorizing an agent to submit this claim on your behalf, complete Section 6.
  8. Finally, sign in Section 7 to confirm that all provided information is true and complete before submitting your form.

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To cancel a South Australian registration you must surrender the number plates to a Service SA centre. If your vehicle has now been re-registered interstate a copy of the Interstate Certificate of Registration must be provided.
To initiate the process of Credit Card refund after payment, the customer needs to contact the merchant. You need to go through the merchants return and refund policy. After the merchant initiates the refund, it may take around 5-10 business days for it to be reflected in your Credit Card statement.
Victoria follows a similar policy with no grace period for registration renewal. If your registration expires, you have until midnight on the expiry date to renew. After that, your vehicle is considered unregistered.
Please note that it takes DMV about 12 weeks to process a registration fee refund. If you do not receive your registration fee refund within 12 weeks, you can send a question online or call the DMV.
The online booking amount shall be refunded to the Customer through the same mode that is used for making the payment for booking. It takes approximately 25-30 days* for the amount to get refunded. No cash payments would be made by the Dealership and Distributor for online cancellations to the Customers.

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You can surrender your licence and apply for a refund in person or by post by completing a refund form. Where an authorised person is completing the transaction, they must provide written authority from the licence holder and documentation as detailed above to support the request.
If you have requested a refund through the online form, your refund should be paid into your bank account within 10 business days.