Vending machine refund form 2025

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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Long ago, you often needed to have exact change to use a vending machine. Today, though, vending machines accept coins, paper money, and even credit cards. They can also give coins and bills as change.
Heres the deal: Check for Contact Info: Most vending machines have a sticker or sign with a phone number, email, or website for refunds. Note Important Details: Write down the machines ID number, location, and the exact time it you over. Report the Issue: Call or email the contact provided.
How do I get a refund? For Credit Card and Apple Pay purchases please go to for charges to be reversed by Crane Technologies. Once the form is completed you will receive a confirmation email and they will handle the refund from that point.
Complaints about purchases at a vending machine must be made without undue delay (within hours, max. days) to the business/operator listed directly on the vending machine (by telephone, e-mail or via a web form if one is set up on the website of the given business for this purpose).
The vending machine has a sensor that instructs the machine to give a refund after money has been deposited and the refund button has been pressed because no product was delivered. If the refund button does not work, put in a service/refund request.
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*If your statement reads, USA Canteen Vending city/state visit USA Technologies at and complete the online form for a quick refund process. You can also contact USA Technologies at 888-561-4748 (choose option 1).
Some vending machines have a refund button, which has been shown to give customers a sense of security and satisfaction, knowing they can always get their money back if something goes wrong. In the case of jam machines, look for the label refund or coin return and press it to retrieve your money.

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