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Warranty and Support Guide - HP

Warranty and Support Guide - HP 2025

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The document is a Warranty and Support Guide for HP products, detailing the one-year parts and labor warranty, technical support options, registration benefits, and various support resources available to customers. It includes instructions for contacting HP support, warranty service types, limitations of liability, and information on software support. Additionally, it outlines safety warnings, regulatory compliance information, and guidelines for recycling old products.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How does the HP warranty work?

Customer Service. EXPERT SALES HELP: 1-866-625-3906.

How do I contact HP warranty support?

The following are the essential documents and information that you need to file an HP laptop warranty claim: Original purchase receipt. Serial number of the laptop. Copy of the warranty policy. Description of the problem. Contact information. Proof of ownership. Any additional documents relevant to the claim.

What is not covered under the HP warranty?

Warranties usually cover manufacturing defects, not damage caused by the user. s, spills, or drops that result in malfunction are considered accidental damage and are not covered under HPs standard warranty terms.

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