Terms and Conditions and Claim Form (pdf: 51 - HP 2025

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  1. Click ‘Get Form’ to open it in the editor.
  2. Begin by entering your contact details in the designated fields, including your company name, contact name, mailing address, city, state, zip code, phone number, fax number, and email.
  3. In the Purchase Information section, list all products purchased along with their serial numbers and invoice numbers. Ensure that your invoice includes the necessary details such as HP product numbers and reseller information.
  4. Indicate where you would like your rebate check mailed by selecting either your business address or the reseller's address. If choosing the reseller's address, complete the additional fields provided.
  5. Select how you heard about this offer and indicate if you wish to receive future promotions from ProCurve Networking by HP.
  6. Finally, sign the form to confirm that all information is accurate and submit it along with a copy of your invoice to the specified address.

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Product was found defective or is dead on arrival; You are required to contact Reliance Digital customer care to intimate about any defect or non-functionality condition of the Product i.e., if the Product delivered is dead on arrival (DOA).
HPs Hardware Support Offsite offers Return to HP Services with remote telephone support and offsite repair for eligible products at an HP designated Repair Center. The service includes repair or replacement, all parts, labor and cost of the return shipment.
Damaged products or Deficient on Arrival: Free replacement within 14 days. Wrong shipment by HP Store: Free replacement within 14 days.
A product having hardware failure due to manufacturing defects within a period not exceeding 14 (fourteen) calendar days from the date of invoice and not repairable will be treated as DOA. In the event of a DOA, the consumer should contact the HP Service Center.
With onsite repair service, a qualified HP technician will come to your location and fix your device right there. No need to pack it up, ship it off, and wait for it to be returned. You get your device back up and running quickly, so you can get back to what matters most.

People also ask

A product will be covered under the Dead On Arrival (DOA) policy if: It is shipped incomplete missing items from the carton. It is found to be damaged on receipt (only when using GVISIONs own carriers) Fails electrically or mechanically due to manufacturing defects within the DOA timescale.
Short for Dead On Arrival, DOA describes a computer or computer hardware component thats bad when it is first received.

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