Memo money order request form 2025

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
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How can I obtain a refund or replacement money order? Only the purchaser of a money order can request a refund/replacement money order. To do so, you must complete a Money Order Request Form and submit it to MEMO, along with a copy of the money order Purchasers Receipt.
Money orders dont have an expiration date, but as the years pass, service charges may be deducted from the amount they are written for, lessening their value. Thats an important fact to know about this form of payment, which is likely to be an affordable, secure, and convenient option for many people.
Who do I call if I have problems with my money orders? MEMO maintains a Help Desk for equipment-related problems. Available hours are Monday through Friday from 8am to 5pm EST and the Help Desk can be reached at 1-800-922-8079.
Still not sure whether your money order is valid? Verify - Call the money order verification system at 1-866-459-7822. Report - If you suspect fraud, call the U.S. Postal Inspection Service at 1-877-876-2455 (Follow the prompts).
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