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Transaction Dispute form - ICICI Bank 2025

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The document is a CardMember Dispute Form for ICICI Bank, allowing cardholders to dispute unauthorized or incorrect transactions. It outlines the necessary details required for filing a dispute, including transaction information, reasons for the dispute, and required supporting documents. The form emphasizes the need for a signed declaration and specifies additional documentation based on the type of card and transaction.

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Click ‘Get Form’ to open the Transaction Dispute form in the editor.
Begin by entering your card number in the designated field. This is crucial for identifying your account.
Fill in the details of the disputed transaction, including the transaction date and merchant name. Ensure accuracy to avoid delays.
Specify both the transaction amount and the disputed amount clearly. This helps in processing your request efficiently.
Select the reason for disputing the transaction from the provided options. You may also add any additional comments in the space provided.
Complete the declaration section by affirming that all information is true and sign where indicated.
Attach any required documents as specified on page two of the form, ensuring you have everything needed for a smooth resolution process.

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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

Can I dispute a transaction and get my money back?

When should you dispute a transaction? Basically, you have the right to dispute a transaction when youre doing it for the right reasons. In other words, if a transaction was unauthorized, you can dispute the charge and recover your funds.

How do I dispute a transaction in ICICI bank?

To report Unauthorized PayLater transactions not initiated by you, call our Customer Care or 1800 2662 with following details: Transaction Reference Number.

Can I get my money back if I dispute a transaction?

A transaction dispute is a consumer complaint related to a credit or debit card purchase. Transactions are most commonly disputed because of fraud (unauthorized charges) and a lack of merchant follow-through (merchandise not as expected, services not performed, credit not issued, etc.).

How do I dispute a transaction on ICICI Bank?

Please contact your bank branch immediately. The funds can only be reversed if the beneficiary of the wrong transfer account provides an authorization letter to the nearest ICICI Bank branch, stating that the funds were erroneously credited to his/ her account and the same can be reversed to the remitter.

How do you dispute a transaction successfully?

Things to know about disputing a transaction Check that its not a purchase form a few days ago. There can be delays between payment and the transaction appearing. Contact the merchant directly to try and resolve the issue with the transaction. This is often the fastest way to resolve a transaction dispute.

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Can a transaction be reversed in ICICI bank?

Cancellation of purchases: If you make any transaction online for a product/service and you want to cancel the order, it is possible to make a cancellation directly, or you can request for a chargeback. Credit Card users can directly cancel online, and the payment gets refunded in 30 minutes.