ADJUSTMENT VOID Request Form - New Mexico Medicaid Portal 2025

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  1. Click ‘Get Form’ to open the ADJUSTMENT VOID Request Form in our editor.
  2. Begin by checking the appropriate box for either 'Adjustment' or 'Void'. Remember, an adjustment changes information on a paid claim, while a void recoups the entire payment.
  3. In the Provider Information section, enter your NPI or NM Medicaid billing provider number and check the corresponding box. Fill in your facility name, phone number, and mailing address.
  4. For History Information, accurately input details from your NM Medicaid Remittance Advice. Ensure that the TCN is exactly as printed and limited to 17 digits.
  5. Provide a brief description of your Adjustment/Void Reason. Be clear and concise; for example, state 'Billed incorrect units.'
  6. List any specific box numbers and line numbers that need changes in the Action Needed section to facilitate processing.
  7. If applicable, indicate if you have been overpaid by checking one of the options provided.
  8. Sign in the Authorizing Signature space and enter the date authorized.

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To appeal an issue related to Medicaid or the Childrens Health Insurance Program (CHIP), contact the New Mexico Human Service Department (HSD). You can find more information about Medicaid in New Mexico. Apply for Medicaid online. Get Medicaid assistance in your area.
Log into your states Medicaid portal Many states have online portals where you can check your Medicaid coverage status. If you already created an account when you applied, log in to see any updates or changes to your status. Look for a section that shows your coverage details or current eligibility.
If you continue to have problem accessing the chat icon call, Customers can call 1-800-283-4465 and Providers can call 1-800-299-7304.
You can also get information about the status of your application and benefits by calling our automated response line at 1-800-283-4465. It may take us up to 30 days to process your application for some food assistance or other benefits programs, and it may take up to 45 days to process your application for Medicaid.
As of January 1, 2024, the maximum allowable countable income limit is $2,829 per month. (Persons with less than $50 in income must apply for SSI). The resource limit for single individuals for this program is $2,000.