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Application Form AWARDS 2010 - CCMA Ireland - Contact Centre

Application Form AWARDS 2010 - CCMA Ireland - Contact Centre-2025

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The document outlines the CCMA Irish Contact Centre & Shared Services Awards for 2010, emphasizing the theme of 'People Promoting Excellence.' It details various award categories, entry requirements, and deadlines for submissions. The document also includes contact information for inquiries and application procedures, highlighting the importance of professionalism, customer service, and technological advancements in the industry.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

How long does CCMA take to respond?

The parties will receive a decision within fourteen (14) days of the hearing unless this period is extended by agreement of the CCMA Director.

How do I submit CCMA documents?

Acceptable methods include faxing a copy (keep the fax transmission slip), sending it by registered mail (keep the postal receipt), send it by courier (keep proof) or deliver in person (ask the person receiving it to sign for it).

Where do I send my CCMA forms?

WHERE DOES THIS FORM GO? The Registrar, Regional Office of the CCMA in the region where the dispute arose. Please note that if you are covered by a bargaining council, a statutory council or an accredited agency you have to refer the dispute to the relevant council or agency.

How do I file a complaint with CCMA?

If you have decided to lodge a dispute, you need to complete a CCMA case referral form (also known as LRA Form 7.11.). These forms are available from the CCMA offices, Department of Employment and Labour and the CCMA website. for it). of the proof that the form had been served on the other party is also enclosed.