New Jersey Department of Banking and Insurance - INSURANCE COMPLAINT FORM 2025

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The auto insurance company with the most complaints is United Automobile Insurance, which receives roughly 40 times more complaints than the average insurer its size, ing to the latest NAIC complaint index. Any company with a score above the market average of 1 receives more complaints than the average insurer.
The Division of Insurance issues licenses to insurance companies, producers and other risk-assuming entities, reviews insurance products and rates for compliance with existing regulations, and monitors the financial solvency of licensees to ensure product availability in the marketplace.
New Jersey Department of Banking and Insurance. Consumer Inquiry and Response Center (CIRC) P.O. Box 471 Trenton, New Jersey 08625-0471. Phone: (609) 292-7272 Fax: (609) 777-0508 or (609) 292-2431.
I have had the following specific issues with my insurance company: [list all your problems, such as refusal to cover physician-prescribed therapy, claim has not been paid or has been denied, etc.] Please accept this letter as a formal written complaint against [insert name of your insurance company].
Contact the New Jersey Department of Banking and Insurance (NJDOBI) for complaints against insurance carriers and discount health plan providers, complaints involving mortgage, banking and real estate issues, and for questions about insurance coverage.
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New Jersey Consumers (Residents) who need assistance or would like to file a complaint against Debt Collection Practices, Stores or Businesses, or another New Jersey State Governmental Agency, should access the New Jersey Consumer Affairs website at or call (973) 504-6200.
If you have a complaint about your insurance company, here are the most common ways to seek a resolution: Contact your insurance agent. Write to an executive at the insurance company. Ask a third party such as an ombudsman to help with your dispute. File a complaint with your state department of insurance.

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