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How to dispute a payment with Bank of Ireland?

Bank of Ireland can issue a refund request on your behalf to Visa or Mastercard using the chargeback scheme once it is within 120 days of the transaction. You will be asked to supply supporting documentation. This allows: You enough time to contact a retailer as the first step.

What is the best way to dispute a bank transaction?

Contact Your Credit or Debit Card Company If you see an error, submit a dispute right away. Start by calling the card companys customer service number to report the problem. Find the telephone number on your monthly statement or on the back of your card.

Can I get my money back if I dispute a transaction?

Generally, youll have two options when disputing a transaction: refund or chargeback. A refund comes directly from a merchant, while a chargeback comes from your card issuer. The first step in the dispute process should be to go directly to the merchant and request a refund.

Do I get my money back if I dispute a transaction?

A chargeback reversal is a formal acknowledgment by an issuing bank that a transaction was valid, and that the cardholders chargeback claim was invalid. When a merchant wins a chargeback reversal, the bank will return the funds being disputed.

How do I raise a bank transaction dispute?

If you or your supplementary cardholders dont recognise a transaction, make sure to follow the below steps: Put a permanent block on your card right away through Mobile or Online Banking. This can be done within seconds. Call our 24/7 dedicated line at +971 600 54 0000 and raise a dispute with our Call Centre agent.

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