Customer Self Declaration (April 2011) - Citibank-2025

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If you dont pay at least the statement balance, you will be charged interest. If you dont make a payment at all or pay less than the minimum due, this can damage your credit score, and you may be subject to late fees. In addition, you may not be able to use your card for new purchases.
If Citi determines that your login credentials have been compromised, your online and mobile access may be automatically blocked, reducing the likelihood of an unauthorized person accessing your information. Citi then sends you a notification with a prompt to reset your password to safely regain access.
Citis Know Your Customer Program The OneKYC Program supports Citis vision to operate as one bank by unifying the Know Your Customer (KYC) process globally under one policy, one client risk scoring model, unified governance, and a single repository (CitiKYC).
Bargain for the Settlement Amount Citibank may offer a certain percentage of the outstanding balance-which is usually between 30% and 60%. Try to negotiate down if possible.
Citibank may be showing up on your credit report or they may have served you with a lawsuit. They file thousands of debt collection lawsuits each year against consumers. Citibank will hire a local collection attorney to file the lawsuit. Citibank is a creditor and turns into a debt collector when you do not pay.
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