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Click ‘Get Form’ to open the Ezidebit Direct Debit Request Form in the editor.
Begin by filling in your personal details in the 'YOUR DETAILS' section. Ensure you provide your given name, surname, mobile number, email address, and residential address. Remember that fields marked with an asterisk (*) are mandatory.
In the 'DEBIT ARRANGEMENT' section, select whether this is a once-off debit or regular debits. If opting for regular debits, specify the starting date and frequency (weekly, fortnightly, monthly).
Choose your payment method by selecting either debit from a credit card or bank account. Fill in the required information such as card number and expiry date for credit cards or BSB and account number for bank accounts.
Finally, review all entered information for accuracy before signing at the bottom of the form. Your signature authorizes Ezidebit to process payments as per your instructions.
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What to do if someone set up a Direct Debit on my account?
You should be able to get a full refund under the Direct Debit Guarantee. You can find out about the Direct Debit Guarantee on the Direct Debit website.
How do I request a Direct Debit payment?
If youre switching to Direct Debit to pay a company where youre already a customer (for example, if you are paying them a regular one-off payment), first thing to do is get in touch with them and theyll set up the Direct Debit Instruction for you. That might be online or over the phone, or it could be by post.
Can anyone set up a Direct Debit?
However, you cant actually do so over the phone or online. It is only possible in person. Only the account holder is able to set up a Direct Debit instruction.
Why is Ezidebit taking money out of my account?
Actually its the payment processor that charges the fee. Ezidebit charges $14.95 if a transaction fails for insufficient funds or card is declined. Ezidebit takes that money, not the business or the bank.
Can someone set up a Direct Debit without permission?
Before initiating a direct debit, businesses must obtain explicit consent from the account holder. The authorisation process must be clear, unambiguous, and include detailed information about the frequency, amount, and purpose of the payments.
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Can someone set up a Direct Debit without my permission?
Only the account holder is able to set up a Direct Debit instruction. Even if you were to authorise a third party to set up a Direct Debit, a paper authorisation form would still be forwarded to you from the bank or building society.
How do I stop unauthorised direct debits?
You can either get in touch with your bank or building society and tell them which one you want to stop, or you can cancel online or via your banking app. To make things simple, its also worth telling the organisation you were paying that youve stopped the Direct Debit.
How to cancel Ezidebit Direct Debit?
You can also send us the cancellation request by emailing support@ezidebit.com.au or phoning 1300 763 256.
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