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MLGW will not disconnect utilities for nonpayment from Shelby County residents. MEMPHIS, Tenn. (WMC) - Summer utility bills are sky high and folks are broke. Luckily, Memphis Light, Gas and Water officials said they can help customers make ends meet.
Collins told city council members that once there is a payment, power will be restored within 45 minutes.
Customer Care Center (Residential Customers): To start, stop or transfer service: (901) 544-6549. To place service requests: (901) 544-6549. For billing-related questions, payment arrangements, balance inquiries and all other requests: (901) 544-6549 or contact us through our online form or MLGW's LIVE WebChat.
Register today at www.mlgw.com You'll need a copy of your bill to enter the 16-digit MLGW account number and 6-digit My Account Access code, shown in the blue column on page 1.) Curious about your home's smart meter data? Here are some common questions and answers to help you get started.
Call MLGW Customer Care Billing & Payment at (901) 544-6549. Please do not use these forms for reporting Emergencies such as gas leaks, downed electrical lines, burst water pipes or unsafe street barricades. Call the MLGW Emergency Hotline (901) 528-4465.
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Memphis Light, Gas and Water will resume disconnecting residential customers for non-payment on Monday, August 29, 2022.
Participants in the MLGW Text Alerts program will receive a notification approximately three business days prior to their billing due date and/or scheduled cut-off date only if there is a balance due.
Collins told city council members that once there is a payment, power will be restored within 45 minutes.

mlgw residential service agreement form