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You can report a change by emailing us your change to case23@jfs.ohio.gov, by contacting our Call Center at 740-652-7889, or by using the form below. After your change is reported, we will contact you by mail or by phone if any verification of the change is needed.
Apply Online Applying online is the quickest way to start receiving unemployment benefits. To apply online, go to unemployment.ohio.gov and follow the steps listed below. If you don't have access to a computer, you can apply by calling 1-877-644-6562. Call center hours are 8 a.m. to 5 p.m. Monday through Friday.
You can fill out a "Request for Cash, Food and Medical Assistance" (JFS 7200) form and submit it to your county agency. You can get the form at http://www.odjfs.state.oh.us/forms/num/JFS07200 or by visiting your county agency.
Family Assistance General: Phone (614) 466-4815. Fax (614) 466-1767. Family Assistance Customer Inquiry Call Center: Phone (866) 244-0071. Child Care Help Desk: Phone (877) 302-2347. Out-of-State Inquiries: Fax (614) 466-1767. Email: out_of_state_inquiries@jfs.ohio.gov.
Applications and other documents may be submitted via fax at 513-887-4334 and by mail to 315 High Street 8th Floor, Hamilton, OH 45011. Email applications, documents and verifications may be submitted to verifications@jfs.ohio.gov (you can take photos or scan the documents).
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ONLINE: Upload case verifications documents directly through the Ohio Benefits Self Services Portal. EMAIL: Take a picture of your verification documents and email it to FRANKLIN-CDJFS-Verifications@jfs.ohio.gov. Please include your full name and case number in the email.
Contact us | Office of Workforce Development | Ohio Department of Job and Family Services. For information regarding Unemployment Insurance Benefits, please click HERE. You may also call 1-877-644-6562, email UI_respond@jfs.ohio.gov or chat online with a Virtual Assistant.
Interim Reporting for SNAP Interim Reports are normally required 6 months after an application or recertification for SNAP.
You can renew your benefits online with an Ohio Benefits account. If you'd rather renew in person, call your caseworker, local office, or the Ohio SNAP hotline (1-866-244-0071) to find out how.
ONLINE: Upload case verifications documents directly through the Ohio Benefits Self Services Portal. EMAIL: Take a picture of your verification documents and email it to FRANKLIN-CDJFS-Verifications@jfs.ohio.gov. Please include your full name and case number in the email.

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