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How do I dispute my DeKalb County water bill?

Online: Customers can dispute their bill by completing the Dispute Request Form below. Please include your service address, DeKalb County billing account number and a valid contact telephone number. In order to avoid late fees or disconnection, you must contact us to file your dispute prior to the bill due date.

Why is my DeKalb County water bill so high?

After months of consideration, the DeKalb County Commission has voted to raise water rates 10% every year for the next decade to pay for water and sewage infrastructure. During the months commissioners considered versions of this plan, residents voiced concerns about the affordability of increasing water bills.

Why is my water bill higher this month?

An unusually high water bill is most often caused by a leak or change in water use. Some common causes of high water bills include: A leaking toilet, or a toilet that continues to run after being flushed, most common. A dripping faucet; a faucet drip can waster 20 gallons or more of water a day.

How do I pay my water bill in Georgia?

For your convenience, we offer several ways to pay your water/sewer service bill: Online Pay your bill online using our convenient and secure online bill payment service. Bill pay through personal bank (Contact your bank for additional details) By phone by calling 404-546-0311.

Is DeKalb County proposing a 10 percent increase in water rates?

DEKALB COUNTY, Ga. The DeKalb County Commission, at its Feb. 25 regular meeting, approved a 10 percent water and sewer rate increase every year over the next 10 years. Commissioners approved the rate increase with a 5-2 vote, with Commissioners Michelle Long Spears and Nicole Massiah opposing.

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