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An LOA is a formal document which should be on company letterhead and contain a wet signature. The Letter of Authorization must be a PDF.
The recipient has the option to authorize the shipment to be released without anyone present. This change can be requested for FedEx Express packages through FedEx Delivery Manager® or by signing a FedEx door tag.
File promptly You must file your claim for damaged or missing contents no later than 60 calendar days from the shipment date for U.S. packages and 21 calendar days from the shipment date for international packages. Claims for undelivered or lost shipments must be filed within nine months of the shipment date.
You can file a claim for a missing FedEx package within nine months of its shipment date through the company's Express, Ground, or Freight services. FedEx allows shippers or recipients to file a claim for any packages that are lost, damaged, or arrive with missing content.
Share. A LOA is a document signed by the Shipper stating that the Agent is allowed to act on behalf of the Shipper.
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People also ask

In India, a customs house agent (CHA) is licensed to act as an agent for transaction of any business relating to the entry or departure of conveyances or the import or export of goods at a customs station. CHAs maintain detailed, itemized and up-to-date accounts.
This authorization may be produced and presented before any customs station in India as a formal authorization to your company for customs clearance of our shipments by you or your authorized agents. Please provide the following Know Your Customer (KYC) document, as applicable. Passport Copy with address page.
Once we receive your claim, we'll notify you if we need to inspect your shipment. Be sure to keep any original packaging for inspection, and don't discard it until after your claim is resolved. Read more about how to file a claim and get step-by-step instructions.
The sender, the recipient or a third party can file the claim. Claims for concealed loss, visible or concealed damage, delay and FedEx® Collect on Delivery (C.O.D.) payment (where applicable) must be reported within 21 calendar days and all supporting documentation filed within 9 months of delivery date.
A Certified Letter of Authorization attests that an individual has the legal authority to act on behalf of an organization or other business entity to carry out an action.

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