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LIVE SCAN START UP CHECKLIST

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The document is a checklist for Live Scan agencies outlining the necessary application forms, agreements, and additional documents required to start operations. It details equipment and software interface considerations, connectivity requirements, and provides guidance on establishing secure connections to the state network. The document also includes information on response messages for criminal justice and non-criminal justice agencies, as well as agreements related to fingerprint transmission fees. Contact information for assistance is provided.

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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

What not to do before fingerprinting?

Avoid alcohol-based hand sanitizing agents. Apply lotion multiple times per day, particularly after washing/drying hands. Same day is ok, but not within a couple of hours of appointment time.

What not to do before getting fingerprinted?

The best thing you can do to avoid having your fingerprints rejected is to moisturize. Start using lotion on your hands at least 2-3 times per day for several days leading up to your fingerprinting appointment. We recommend that you do not use lotion on the day of your appointment.

What will make you fail live scan?

If the fingerprints captured were unclear or of poor quality, the submission may be rejected. Data Entry Errors: If there were mistakes made when entering your information during the Live Scan process, this can also lead to rejection.

What can mess up a fingerprint?

Common Causes of Low-Quality Fingerprints Lifestyle: Frequently washing and/or disinfecting hands. Climate: during the dry winter months skin is prone to becoming dry and ed. Age: Skin becomes smoother, and worn-down ridges become harder to capture with age. Heredity and genetic factors.

What do I need to bring to my livescan?

You must bring the following to the Live Scan site: A completed Request For Live Scan Service (PDF) form. A current photo identification. A fingerprint processing fee and an additional rolling fee. Please call the Live Scan site to verify the amount of the rolling fee.

What does a live scan background check consist of?

A Live Scan reports all or part of your Summary Criminal History Record, and can also include your Federal Record. The Summary Criminal History Record is the criminal record kept by the California Department of Justice.

What causes fingerprints to be rejected?

Common causes of low-quality fingerprints Activities that create calluses (playing certain instruments, rock climbing, weight-lifting, manual labour, etc.) Certain kinds of office work (typing, mailroom work, etc.) Exposure to certain chemicals (bleach, chlorine, etc.)

What fails a fingerprint background check?

There are many reasons why a candidate may fail a background check, such as criminal history, discrepancies in employment or education history information, an unsafe driving record, or a failed drug test.

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