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MASSACHUSETTS NEW AND LEASED VEHICLE LEMON LAW - mass 2025

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The Massachusetts New and Leased Vehicle Lemon Law Consumer Arbitration Manual provides guidance for consumers on how to navigate the arbitration process for lemon law claims. It outlines the steps for preparing a case, including gathering evidence and financial information, as well as detailing the arbitration process, hearing procedures, and what to expect after a decision is made. The manual emphasizes the importance of proving substantial defects in vehicles and offers resources for contacting the Office of Consumer Affairs and Business Regulation.

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Who is responsible for repairs on a leased vehicle?

Did you purchase a car in Massachusetts from a private party seller that has substantial defects that impair the cars safety or ability to drive? You may have recourse if its within 30 days of your purchase.

What are you responsible for when leasing?

Lease-end liability: At the end of your lease, you may owe additional amounts. Your lease agreement is a great resource to see what amounts may apply. Lease-end liability may include excess wear, mileage overage or disposition fees. Excess wear covers any damage to the vehicle thats more than normal.

How hard is it to win a Lemon Law case?

Routine maintenance on a leased car is usually the lessees responsibility. Major repairs covered under warranty are the lessors responsibility. Maintenance must be done ing to the manufacturers recommendations using approved replacement parts.

What are the requirements for the Lemon Law in Massachusetts?

If your car is eligible, you must be able to demonstrate specifically how the use, safety, or market value is substantially impaired by the defect. To prove the market value impairment, you must show that your vehicle is worth at least 10% less than it would be without the defect.

What happens if something breaks on a leased car?

When you return your leased car to the lessor/owner, they will do an inspection for damage beyond normal wear and tear. You will then be given the option to have the damage repaired yourself (subject to reinspection) or the pay their estimate of the damage.

What happens if your car breaks down on a lease?

If you have a maintenance package included in your lease agreement, breakdown cover is usually included for the duration of your contract. In the event of a breakdown, it is important that you call the maintenance team in the first instance who will able to help you.

When you lease a car, who pays for repairs?

In most cases, it will be the lessee. However, many leasing companies offer maintenance packages that can help ease the burden of repair costs. If youre thinking about leasing a car, be sure to ask about maintenance packages. They can save you a lot of money in the long run.

MASSACHUSETTS NEW AND LEASED VEHICLE LEMON LAW - mass 2025

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Who is responsible for repairs on a leased vehicle?

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MASSACHUSETTS NEW AND LEASED VEHICLE LEMON LAW - mass 2025

Here's how it works

The best way to change MASSACHUSETTS NEW AND LEASED VEHICLE LEMON LAW - mass online

Complete this form in 5 minutes or less

Got questions?

Who is responsible for repairs on a leased vehicle?

What are you responsible for when leasing?

How hard is it to win a Lemon Law case?

What are the requirements for the Lemon Law in Massachusetts?

What happens if something breaks on a leased car?

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