THE COM MONW EALTH OF MASSACHUSETTS DEPARTMENT OF PUBLIC UTILITIES DEVAL L - mass 2025

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The Department of Public Utilities (DPU) is an adjudicatory agency overseen by a three-member Commission. It is responsible for oversight of investor-owned electric power, natural gas, and water utilities in the Commonwealth.
The Department of Revenue administers the states tax system, collecting state taxes including income, sales and use, corporate, estate, and other taxes. It offers taxpayers assistance by toll-free telephone. The department offers taxpayers assistance, audits tax returns, and enforces state tax laws.
The Department is overseen by the three-member Commonwealth Utilities Commission appointed by the Secretary of the Executive Office of Energy and Environmental Affairs with approval by the Governor. The Secretary designates one of the Commissioners as Chair. Below, you can learn about our Commission.
If the estimate seems too high, you can ask the company to return and do an actual meter reading. Keep in mind that you are still responsible for paying your bill, regardless of whether its estimated or actual. Even if youve disputed part of it, you cant expect not to pay anything for an entire billing cycle.
If you are a resident or a business owner in Massachusetts and have a question or concern about a bill from your electric, gas, or privately-owned water company, you should contact the company to try and resolve the problem. You can find your electric or gas company and their contact information on our Mass.gov page.
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Here, you can view the most recent rate case decisions and filings for Massachusetts investor-owned electric companies regulated by the Department of Public Utilities.

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