PUC Formal Complaint Form - Office of Consumer Advocate - puc pa 2026

1. Click ‘Get Form’ to open the PUC Formal Complaint Form in our editor.
2. Begin by filling out the Customer (Complainant) Information section. Enter your name, mailing address, county, telephone numbers, email address, and utility account number. Ensure all details are accurate for effective communication.
3. In the Name of Utility or Company section, provide the full name of the utility company you are complaining about. This information can typically be found on your bill.
4. Select the Type of Utility Service relevant to your complaint by checking one box that applies to your situation.
5. Detail your Reason for Complaint by checking all applicable boxes and providing a thorough explanation of the issue. Include specific dates and any relevant documentation if necessary.
6. Complete the Requested Relief section by clearly stating how you would like your complaint resolved. Be as specific as possible to facilitate a prompt response.
7. If applicable, answer questions regarding Protection From Abuse orders and prior utility contact to ensure proper processing of your complaint.
8. Finally, sign and date the Verification and Signature section before submitting your form electronically or via mail as instructed.

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