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How do I contact Rental Bonds NSW?

If you need assistance finalising a Pending Lodgement, refer to the online Help pages in your Rental Bonds Online account. If you need further assistance, please call Rental Bonds Online Security and Support on 1800 990 724.

How do I get my bond back in Canberra?

If there is agreement that allows release of the bond, you and the lessor should sign the appropriate bond release form and have it lodged. If you cannot docHub agreement, you can lodge your own bond refund form. Bond forms are available from the ACT Revenue Office: Office of Rental Bonds website.

How long does it take to get your rental bond back in NSW?

Once the landlord or agent accepts your claim for the return of the bond, it will be refunded within 2 working days. Apply to get your rental bond back at NSW Fair Trading.

What is the fine for not lodging bond in NSW?

If the landlord/agent does not deposit the bond within the required period, they can be fined up to $2,200.

Who holds rental bonds in NSW?

The Rental Bond Board is the independent custodian of rental bonds paid by tenants to landlords or their agents for residential tenancies. Day-to-day functions including rental bond lodgement, custody, refund and information services are provided by NSW Fair Trading.

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