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Identification of Organizational Values for the Cape Girardeau Fire Department R125 - usfa fema

Identification of Organizational Values for the Cape Girardeau Fire Department R125 - usfa fema 2025

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The document outlines an applied research project conducted by Michael Ramsey, Battalion Chief of the Cape Girardeau Fire Department, aimed at identifying the organizational values of the department to enhance strategic planning. Despite its 142-year history, the department had never formally defined its values. The research involved a literature review and a questionnaire distributed to department personnel, resulting in key findings that highlighted core values such as honesty, integrity, accountability, and professionalism. Recommendations include developing a value statement with input from all stakeholders and conducting training to ensure effective implementation.

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This installment will build on that premise and illustrate the critical role communication plays in every aspect of the fire service. Communication takes many forms, but can be categorized into four major types: verbal, non-verbal, written and visual.

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