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Your phone bill may include charges outside of your monthly plan, for example if youve upgraded, added another line to your account, called a premium number or had a one-off or part charges. VAT charges and deposits may also show on your phone bill.
Call the phone company responsible for your bill, explain your concerns about the charges, and ask to have incorrect charges removed. You can also call the company that charged you, ask them to explain the charges, and request an adjustment to your bill for any incorrect charges.
Here are some common reasons why your bill might have changed. Device upgrade or recent transaction: Did you recently get a new line, phone, or device? You likely have activation or upgrade fees. These are in addition to other applicable charges, taxes, and fees.
The Tax Foundation found wireless taxes have increased by 50%, from 15.1% to 22.6% on the average bill. And unfortunately, there is no amount of negotiating or tricks to avoid these charges. However, there are a few other ways to lessen the burden of your cell phone bill.
Notify them in writing, using certified mail with a return receipt for proper documentation. Your letter should clearly state the disputed amount. It should also provide information about the charges in question. If you are in a billing dispute, following federal requirements is important.
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People also ask

Cramming is the practice of placing unauthorized, misleading or deceptive charges on a consumers telephone bill. Crammers rely on confusing telephone bills in an attempt to trick consumers into paying for services they did not authorize or receive, or that cost more than the consumer was led to believe.
What is a telecommunications surcharge? All telecommunications services, such as landlines or cellphones, are required to pay a surcharge on a monthly basis. The CPUC collects these surcharges to fund the states Universal Service programs.
If you find unauthorized charges on your phone bill, promptly contact both your phone company and the third party to dispute the charges, ask that all future charges stop, and ask for a refund of past charges.
Consumers who believe they were charged without their authorization can visit .ftc.gov/att to submit a refund claim.

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