Cigna authorized representative form 2025

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Prior Authorization Representatives will receive inbound phone calls and faxes from members, doctors offices, or other departments requesting information on prescribed medications, their eligibility/coverage of these medications, and advise what medications are covered under the plan, if needed.
Assessing and processing claims for medical expenses while always bearing in mind the importance of medical confidentiality. Accurate data input to the system applications. Positioning him/herself analytically and critically in the context of cost management and in respect of existing working methods.
A Prior Authorization Specialists roles and responsibilities involve the following: Review Medical Records. Insurance Verification. Authorization Requests. Collaboration. Monitoring and Follow-ups. Denial Management. Patient Communication. Enhanced Revenue Cycle Management.
Typically, within 5-10 business days of receiving the prior authorization request, your insurance company will either: Approve your request. Deny your request.
Ensuring first contact resolution and responding promptly to customer inquiries. Adhering to operating procedures and regulations in line with policy terms and conditions. Offering quality information regarding health benefits to customers. Monitoring turnaround times to ensure timely resolution of customer contacts.
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The purpose of implementing a Personal Representative is to enable another individual to act on your behalf with respect to: making decisions about your health benefits, requesting and/or disclosing your protected health information, and exercising all of the rights you have under your health benefit plan.
Moving forward, please visit CoverMyMeds at .covermymeds.com/main/prior-authorization-forms/cigna/ or via SureScripts in your EHR to learn more and submit all new PA requests electronically. If you are unable to use electronic prior authorization, please call us at 1.800. 882.4462 (1.800. 88.
Responsibilities. Handle inbound telephone and written inquiries from pharmacists and doctors regarding prior authorizations by screening and reviewing requests based on benefit plan design, client specifics and clinical criteria to determine coverage eligibility.

cigna authorization of representative form