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Click ‘Get Form’ to open the bank complaint form in the editor.
Begin by entering your name in the designated field. This is essential for identifying you as the complainant.
Next, provide your phone number to ensure the bank can contact you regarding your complaint.
If you are a non-customer, fill in your address in the specified section. This helps the bank understand your situation better.
In the 'Nature of Complaint' section, clearly describe your issue. If necessary, attach additional sheets or documentation for clarity.
Indicate the date(s) when the problem occurred to give context to your complaint.
List any bank employees you interacted with during this issue, as this information may assist in resolving your complaint.
Propose a resolution that you believe would satisfactorily address your complaint.
Finally, sign and date the form to certify that all information provided is accurate before submitting it back to the bank.

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How do I file a complaint against a bank?

If Your Bank/Lender Is Not A Credit Union: To do so, use the Federal Financial Institutions Examination Councils Consumer Help Center. If your bank or lender is federally regulated, the Help Center will state who the federal regulator is: Office of the Comptroller of the Currency (800-613-6743)

How do I make a complaint against my bank?

collect together all the information about the problem, for example, bank statements, cheque stubs and correspondence with the company. if you make your complaint in person at the bank, take a copy of any documents and ask to speak to the person responsible for dealing with your account or the branch manager.

How to make a formal complaint with a bank?

If you have a complaint about a financial services firm, you should first discuss it with the firm itself. Under the Central Banks Consumer Protection Code, all regulated financial services firms must have a complaints handling procedure in place. This procedure should be available on the firms website.

How do I raise a complaint against a bank?

The following is the process for lodging an online complaint with the Banking Ombudsman. Visit ONLINE COMPLAINT. Select BO office (Banking Ombudsman). You will be asked to fill Bank name, branch name, Complaint name, Mobile no. Fill up the form with necessary details and Click SAVE

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