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Got questions?

We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.

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How long do you have to submit a claim to GreenShield?

All claims must be submitted to GreenShield within 12 months from the end of the calendar year in which the expenses were incurred to be eligible for reimbursement. For example, all eligible expenses incurred in 2023 must be submitted by the end of 2024.

How do I email Green Shield?

Discuss your concern with a GSC Customer Service Representative toll-free at 1.888. 711.1119 or by email at Customer.Service@greenshield.ca. Our agents are trained to handle customer issues efficiently and respectfully.

Where is Green Shield headquarters in Canada?

Headquarters. GSCs head office is located on Anchor Drive in Windsor, Ontario. GSC has regional offices in Vancouver, Calgary, London, Toronto, Montreal and Quebec City.

How do I email GSC everywhere?

Suspicious calls can be reported to the GSC Customer Service Centre at 1.888. 711.1119 or customer.service@greenshield.ca.

What does green shield cover?

GSC Health Assist ZONE plans provide coverage against the day-to-day, routine medical and dental expenses not covered by your provincial plan, as well emergency medical travel protection when youre away from home, plus coverage for unforeseen health expenses that may arise in the future.