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A user manual is a type of technical documentation that helps people use, maintain, and fix this or that product. A product can be a tool, mechanism, device, app, etc. The main goal is to do it safely and efficiently.
A user guide, also commonly known as a user manual, is intended to assist users in using a particular product, service or application. Its usually written by a technician, product developer, or a companys customer service staff.
While user manuals are more comprehensive, providing in-depth technical information and troubleshooting details, user guides are usually more concise, offering step-by-step instructions for users to grasp essential functionalities and navigate a product with ease.
The content of a user manual is generally focused on providing information on how to use the product or system, while the content of a training manual is focused on providing guidance on how to train someone to use the product or system.
How to create a user manual? Identify the users. Focus on the problem. Use sequential steps in order. Map user journey. Choose a Template. Write simple and easy to follow content. Treat all users as laymen. Test instructions alongside the product using naive users.
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Differences Between a User Manual and IFU On the other hand, user manuals may provide design theory and include information found in separate guides and instructions. As mentioned above, an IFU is a procedure used to accomplish a specific task.
Guide focuses on all the capacities of the device. Instruction focuses on leading you to do determined tasks on a device.
A user guides technical documents cover detailed information about a products operations, functionalities standards and guidelines, troubleshooting and more. As such, its the first document the user docHubes before contacting your customer care. It also helps in new staff onboarding and training.