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The Taxpayer Advocate Service (TAS) is an independent organization within the IRS. Were here to ensure that every taxpayer is treated fairly and that you know and understand your rights. Our advocates can help if you have tax problems that you cant resolve on your own.
Use Wheres My Refund, call us at 800-829-1954 (toll-free) and use the automated system, or speak with a representative by calling 800-829-1040 (see telephone assistance for hours of operation). If you filed a married filing jointly return, you cant initiate a trace using the automated systems.
Delays can be due to issues like return errors, unpaid taxes, or old debts. Typically, simple returns take under 3 weeks, while complex ones might take 60-90 days. To make the process smoother, ensure accurate filing, settle any debts, and use IRS tools.
Taxpayer Assistance Orders (TAO) are designed for those who would experience substantial financial hardship by complying with their federal tax obligations.
We help taxpayers whose problems are causing financial difficulty. This includes businesses as well as individuals. You may be eligible for our help if youve tried to resolve your tax problem through normal IRS channels and have gotten nowhere, or you believe an IRS procedure just isnt working as it should.
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The IRS claims that nearly half of all requests for help from the Taxpayer Advocates Service are resolved satisfactorily to the taxpayer, in under five days. Complex problems take ten to 30 daysstill good by normal IRS standards! The Taxpayer Advocate Service was formerly called the Problems Resolution Program.
What is Form 911? The Form 911 is a request for taxpayer assistance for taxpayers who have been unable to resolve their tax issues through normal channels and are facing undue hardship as a result of the IRS actions or inactions.
Call the Taxpayer Advocates toll-free telephone number: 877-777-4778. Call the general IRS toll-free number (800-829-1040) and ask for Taxpayer Advocate assistance.
Expect a telephone call from the taxpayer advocate within one to two days to let you know if your problem will be handled and the name of the person working on it. Nationwide, the IRS claims that it helps about half of all taxpayers who apply for Taxpayer Assistance Orders.

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