Scope of Sales Appointment Confirmation Form - MAForAgents.com 2025

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Before any marketing appointments with you as a potential enrollee, Medicare brokers are required to complete a Scope of Appointment (SOA) form. This measure is in place to protect you from scams and unethical sales practices. Brokers must fill out and submit the form to you at least 48 hours before the appointment.
When do Medicare agents need to collect a Scope of Appointment form from a beneficiary? Per the CMS Final Rule 2024 (opens in a new window), all Scope of Appointment forms must be gathered at least 48 hours before the appointment and this time limit should be taken literally.
Is an SOA form required for an agent to meet with an existing client? Yes. The CMS Scope of Appointment rule doesnt differentiate between current and prospective clients.
The Scope of Appointment (SOA) is a written or audio-recorded agreement between the prospect and agent. It lists all of the products to be discussed at the sales appointment.
A Scope of Appointment (SOA) is valid for 12 months from the date its signed. During your appointment, its essential to stick to the products listed in the agreed-upon scope. If you want to discuss any additional products, the beneficiary must sign a new SOA.
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