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USPS Employee Assistance Program Statement of Understanding

USPS Employee Assistance Program Statement of Understanding 2025

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The document outlines the USPS Employee Assistance Program (EAP) provided by Magellan Health Services, which offers voluntary counseling and referral services to employees and their eligible family members. It emphasizes that participation is non-disciplinary, confidential, and at no direct cost to users. The EAP assists with various personal issues affecting work performance and health, while maintaining strict confidentiality regarding user information. The document also details the limitations of confidentiality and the process for confirming attendance if referred by a supervisor.

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What is the primary purpose of an employee assistance program EAP )?

An EAP provides a confidential source for employees to find support and resources for certain challenges they face. The service is usually part of a larger benefits package and connects employees to assessments, short-term counseling, referrals, and follow-up services.

Does HR know if you use EAP?

No! In fact, your manager, HR and even your health insurance carrier will never know youre using your EAP benefit.

How many times can you use EAP?

If more than six sessions are required, your EAP counselor may offer you six additional sessions. If your situation requires extended counseling, your EAP counselor will refer you to a counselor who provides services under your Federal Employees Health Benefits plan.

How many EAP sessions per year?

6 counseling sessions at no cost to you Work with a counselor in person, over the phone, or through tele-video. Counseling sessions are available either in-person or virtually and provide support for all situations, including: Moving and life changes.

How much does USPS EAP cost?

The Employee Assistance Program (EAP) is offered at no cost to USPS employees and their household family members.

How does EAP work for USPS?

The Employee Assistance Program (EAP) provides employees and family members with free, voluntary, and confidential counseling from licensed professionals. Counselors are available 24 hours a day, seven days a week, in convenient locations to help with difficulties that affect employees lives and work.

How often can you use EAP benefits?

Most EAP programs limit the number of counseling sessions you can get. (The average is about five sessions.)

USPS Employee Assistance Program Statement of Understanding 2025

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