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The Postal Service could improve customer tracking messaging as it does not always provide reliable information on the status and location of packages. We found that messages for 318 of 500 packages (64 percent) did not accurately reflect the location, time, and/or date of the packages we observed.
Service Standards are officially defined as A stated goal for service achievement for each mail class. A Service Standard represents the level of service that the USPS strives to provide to customers.
A new audit report indicates that the agency does not provide reliable information to customers. With the risk of porch pirates and missed deliveries, many of us cant rest after weve ordered something online until it is safely in our hands.
What is USPS First Class Package Tracking? USPS First Class Package Tracking provides real-time tracking information for packages sent via the First Class Package Service. Users can view the packages journey, from acceptance to delivery.
Each scan triggers an update to the tracking system, keeping you informed of its journey. However, glitches can occur. Technical hiccups with the scanners, human error during processing, or even high mail volume can disrupt the flow of updates, leaving your tracking frozen in time.

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That info includes, if available, delivery and/or attempted delivery information, including date and time of delivery as well as the delivery location of the item (mailbox, reception desk, neighbor, etc.). USPS Tracking does not expedite or guarantee delivery.
Can USPS Packages Be Picked Up If A Delivery Was Missed? If you believe that your package delivery was missed (for one reason or another) you may be able to initiate an intercept, requesting the USPS hold your package for you until you can come down to the post office and get it yourself.
If the carrier does not meet the recipient at the delivery address or no one is home to receive the package, they will return it to the sender after 1 or 2 attempts. You can use USPS shipment tracking to find your USPS package or contact your local post office for more information.

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