General Accounts Receivable Departmental Procedures Manual - mcc 2025

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Responsibilities: Handle medical billing procedures, ensuring accuracy and efficiency. Work on denials, interacting with insurance companies to resolve issues. Manage outstanding accounts, reviewing numbers and taking appropriate action.
Accounts Receivable Management in medical billing involves overseeing and ensuring the collection of payments owed to healthcare providers. It includes billing, claims management, and follow-ups to maintain a steady cash flow and financial stability.
Accounts receivable (AR) is an accounting term for money owed to a business for goods or services that it has delivered but not been paid for yet. Accounts receivable is listed on the companys balance sheet as a current asset.
The 9 steps in the accounts receivable process A customer makes an order. You approve the customer for credit. You send the invoice. You manage collections. You investigate and address any existing disputes. You write off any uncollectible debt. You process the payment. You post the payment to the corresponding invoice(s)
Standard Operating Procedures (SOPs) for the accounts receivable process ensure consistency, accuracy, and efficiency in managing receivables. Key SOPs include: Customer Credit Evaluation: Assess customer creditworthiness before extending credit.
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Strategies for Managing Accounts Receivable Verify Patients Insurance Benefits Before the Appointment. Educate Patients on Responsibilities and Follow-Up. Communicate with Payers. Assess the Frequency of Errors that Delay Collections. Leverage Medical Billing Software. Expertise Matters.
The 10 Rule for accounts receivable suggests that businesses should aim to collect at least 10% of their outstanding receivables each month. This practice helps maintain healthy cash flow, reduces the risk of bad debts, and ensures timely payments.
At a high level, this process is accomplished through invoicing and collections, and includes sending the invoice, managing collections, processing payments, matching payments to invoices, and posting the payments.

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