Seller Information and Mortgage Payoff Request Form 2025

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When you payoff a mortgage the lender does three things. They will send you the original signed note. They will send you the original deed of trust. Lastly they will file a notice of satisfaction of lien (deed of trust). This will remove the lien from the chain of title at the county recorders office.
You can find information on property records by contacting your local Secretary of State or county recorder of deeds. After you pay off your mortgage, your lender should also return the original note to you. You can also contact the company that paid off your loan to find out if the lien was released.
TILA requires that a mortgage lender or servicer send an accurate payoff balance within a reasonable time, but in no case more than seven business days after receiving the borrowers request.
A settlement statement is the statement that summarizes all the fees and charges that both the home-buyer and seller face during the settlement process of a housing transaction. The table below gives further explanation as to what these fees and charges are for both buyer and seller.
A full reconveyance is also the same as a deed of reconveyance. It is a document that proves your loan has been paid in full and there is no longer a lien on the property held by a mortgage lender. In California, the deed of reconveyance is known as a full reconveyance form.
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You must obtain the property deed through your county. If you need a copy of your property deed, we advise you to contact the county your mortgage is recorded in or check their website for instructions on how to request one.
Mortgage payoff documentation Once your loan is satisfied, you should receive certain documents from your mortgage lender or servicer. These may include a statement showing that your balance is paid in full, such as: Canceled promissory note. Certificate of satisfaction.
A payoff request is a statement prepared by your lender which details the payoff amount for prepayment of your mortgage loan. The payoff statement will typically be the remaining balance on your mortgage loan, but it might also include any accrued interest or late charges/fees that could be owed.

authorization to release payoff information