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Does NCTracks accept paper claims?

No paper submission is required - secondary claims can be billed electronically to NCTracks, either on the portal or as a batch electronic claims transaction.

What is NCTracks used for?

NCTracks coordinates processing among the payers to ensure the proper assignment of the payer, benefit plan and pricing methodology for each service on a claim. NCTracks processes health care claims for about 70,000 enrolled DHHS providers who serve over 1 million North Carolina citizens.

What is the phone number for NC Medicaid billing?

Phone: 800-688-6696. Calls are recorded to improve customer satisfaction. The Automated Voice Response System is encouraged to obtain claims status using a touch-tone phone.

What is the phone number for NC provider enrollment?

Providers with questions about the NCTracks online enrollment application can contact the CSRA Call Center at 800-688-6696; 919-851-4014 (fax), or NCTracksprovider@nctracks.com.

How long do you have to file a claim with NC Medicaid?

Health plans are responsible for claims processing and timely payments to providers for claims submitted within 180 calendar days of the date of covered service or discharge (whichever is later), except for pharmacy point of sale claims which shall be submitted within 365 calendar days of the date of the provision of

How do I submit a claim to NCTracks?

Go to the NCTracks Provider Portal home page. On the left navigation bar, click Claims. On the sub menu choose Adjustment and Refunds. Open the PDF file How to Submit Claim Adjustment and Time Limit and Medicare Overrides and follow the steps.

What is the phone number for NC track Medicaid?

To contact the NCTracks Call Center to inquire on recipient eligibility in NC FAST, dial 1-800-688-6696.

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Does NCTracks accept paper claims?

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Get the up-to-date North Carolina Electronic Claims Submission Software - ncdhhs 2024 now

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The fastest way to redact North Carolina Electronic Claims Submission Software - ncdhhs online

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Got questions?

Does NCTracks accept paper claims?

What is NCTracks used for?

What is the phone number for NC Medicaid billing?

What is the phone number for NC provider enrollment?

How long do you have to file a claim with NC Medicaid?

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How do I submit a claim to NCTracks?

What is the phone number for NC track Medicaid?

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