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Go to the Users page and then click the SSO Configuration tab. On the SSO Configuration page in the Test your SSO section, click Test. The Initiate Federation SSO page appears. Click Start SSO. Log in as an administrator. The next step depends on whether the test is successful:
If you encounter this error after setting up SSO using profiles, its likely that your IdP is incorrectly assuming that youre using the SSO profile for your organization. If so, your IdP SSO profile settings may be usable only if you use them to configure the SSO profile for your organization.
How to troubleshoot SSO setup Step 1: Prepare Active Directory. Step 2: Active Directory Federation Services (AD FS) architecture. Step 3: Azure Active Directory Module for Windows PowerShell for SSO. Step 4: Implement Active Directory synchronization. Step 5: Office 365 client preparedness. Step 6: Final validation.
If youre having an issue logging in with single sign-on (SSO), use this article to help find a resolution. Clear your cache and cookies. Check the email address youre using to log in. Try the link again. Check for a network issue. Check for a deleted account.
Check the clock on your Identity Providers server. This error is almost always caused by the Identity Providers clock being incorrect, which adds incorrect timestamps to the SAML Response. Resync the Identity Provider server clock with a reliable internet time server.