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Single Sign On Plugin: Troubleshooting guide - Java System Solutions

Single Sign On Plugin: Troubleshooting guide - Java System Solutions 2025

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The document is a troubleshooting guide for the SSO Plugin by J System Solutions, version 3.4. It provides detailed solutions for various issues related to Single Sign-On (SSO) functionality in the Mid Tier environment, including problems with Windows Authentication, Kerberos configuration, and integration with IIS and Tomcat. The guide outlines common error messages, necessary configurations, and steps to diagnose and resolve issues effectively.

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How do you check SSO is working or not?

Go to the Users page and then click the SSO Configuration tab. On the SSO Configuration page in the Test your SSO section, click Test. The Initiate Federation SSO page appears. Click Start SSO. Log in as an administrator. The next step depends on whether the test is successful:

Why isnt SSO working?

If you encounter this error after setting up SSO using profiles, its likely that your IdP is incorrectly assuming that youre using the SSO profile for your organization. If so, your IdP SSO profile settings may be usable only if you use them to configure the SSO profile for your organization.

How do you solve SSO problems?

How to troubleshoot SSO setup Step 1: Prepare Active Directory. Step 2: Active Directory Federation Services (AD FS) architecture. Step 3: Azure Active Directory Module for Windows PowerShell for SSO. Step 4: Implement Active Directory synchronization. Step 5: Office 365 client preparedness. Step 6: Final validation.

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How do I fix my SSO login?

If youre having an issue logging in with single sign-on (SSO), use this article to help find a resolution. Clear your cache and cookies. Check the email address youre using to log in. Try the link again. Check for a network issue. Check for a deleted account.

What to do if SSO is not working?

Check the clock on your Identity Providers server. This error is almost always caused by the Identity Providers clock being incorrect, which adds incorrect timestamps to the SAML Response. Resync the Identity Provider server clock with a reliable internet time server.

Single Sign On Plugin: Troubleshooting guide - Java System Solutions 2025

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