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If your vehicle is a total loss, call our Total Loss Department at 1-866-300-5141, MondayFriday from 9 AM to 5:30 PM ET. Then, have your insurance company call the Total Loss Department regarding your claim.
The easiest way you can docHub the Chase Sapphire Preferred customer service is by sending them a secure message online or by calling them at (800) 493-3319. This number, which is reserved specifically for Chase Sapphire cardholders, should also be printed on the back of your credit card.
Youre also entitled to security and convenience benefits like Purchase Security, Roadside Dispatch, Travel and Emergency Assistance Services, Auto Rental Collision Damage Waiver, Lost Luggage Reimbursement, and Travel Accident Insurance. Please retain this guide for the future.
Its how we make money. But our editorial integrity ensures our experts opinions arent influenced by compensation. Terms may apply to offers listed on this page. The Chase Freedom Flex℠ and Chase Freedom Unlimited both offer insurance coverage for the financial cost of damage or theft to a rented vehicle.
Submit a Chase Sapphire rental car insurance claim at Eclaims Line, or call the benefits administrator at 1-888-320-9656.

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Know How to File a Claim Heres how to file a Chase Sapphire Preferred rental car insurance claim: Call the Benefit Administrator at (888) 320-9961 or visit eclaimsline.com within 60 days of the covered incident to report it and obtain a claim form.
Chase Sapphire Reserve cardholders can call 1-888-675-1461 while in the U.S. or call collect at 1-804-281-5772 while outside of the U.S. to file claims. Chase Sapphire Preferred cardholders can call 1-888-320-9961 while in the U.S. or call collect at 1-804-673-1691 while outside of the US to file claims.
To file a claim for Chase Sapphire Reserve travel insurance benefits, call 1-888-675-1461. You can also file a claim online through the Eclaims Line website. This platinum card offers more than just access to the Chase Ultimate Rewards program.

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