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The prior authorization process begins when a service prescribed by a patients physician is not covered by their health insurance plan. Communication between the physicians office and the insurance company is necessary to handle the prior authorization.
Prior authorizations will be accepted 24 hours a day, seven days a week, excluding planned down time for system maintenance through the eviCore website. You may also call toll free at 1-888-693-3211 or fax to 1-888-693-3210.
These steps are usually done manually, often through a cascade of phone calls, faxes and emails between payer and provider. The responsibility falls on the provider to continue to follow up with the insurance company until there is resolution of the prior authorization request an approval, redirection, or denial.
Prior authorizationsometimes called preauthorization or precertificationis a health plan cost-control process by which physicians and other health care providers must obtain advance approval from a health plan before a specific service is delivered to the patient to qualify for payment coverage.
Although prior authorizations can be used to manage prescription drug costs, they may also improve patient outcomes by ensuring appropriate use and minimizing harmful drug interactions, adverse events, and/or off-label use for diagnoses that lack evidence to support use.

People also ask

1) The services are not medically appropriate (47 percent). 2) The health plan lacks information to approve coverage of the service (23 percent). 3) The service is a non-covered benefit (17 percent).
Pharmacy providers and prescribers can submit a PA request via fax number 1-800-869-4325 by utilizing the preferred Medi-Cal Rx Prior Authorization Request Form or any of the following approved forms: 50-1, 50-2, 61-211.

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