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We have answers to the most popular questions from our customers. If you can't find an answer to your question, please contact us.
Contact us
Contacting Groupon Customer Support Live Chat: Chat online when agents are available. Email: Tell us about your issue, and well reply as soon as possible (typically within 24 hours)
For Customer Support visit us at groupon.com/help or in the mobile app, tap My Stuff and select Contact Customer Support to find answers to frequently asked questions or live chat with an agent.
Smaller businesses might not have thousands of buyers, and thats okay. If at least 10 people have bought a specific Groupon, you can have confidence that its a legitimate deal. If the deal doesnt have any buyers listed, youre taking a risk by purchasing it.
To be eligible for the Groupon Promise, the customer must contact us within 14 days of the Groupon redemption. In addition, the Groupon refund policy states that: For Local Deals, customers can return any unredeemed Groupon for a refund of the amount paid within the first three days after purchase.
Groupon Inc (Groupon) is an online commerce marketplace that connects consumers and merchants. The company offers goods and services at discounted rates through its websites and mobile applications. It also offers deals on concerts, sports, theatre, art shows and other live entertainment events.

People also ask

Let them know that any customer who requests a refund should be referred to Groupon customer support page at groupon.com/customersupport. Our customer support reps will then apply the Groupon refund policy and work with the customer to resolve the situation.
Redeeming on Mobile with the Groupon Merchant App From there, you can either: Follow the on-screen instructions to scan the barcode using your devices camera, which will automatically mark the voucher as used, or. Manually type the voucher code into the relevant text field.
Canceling an Order Head to My Stuff on the website or mobile app. Select View Details next to the Groupon you want to cancel. From here, you can make a selection from the available self-service options, chat us through the chat widget at the bottom of the page, or select Email Us.

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