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Knoxville Police Department Non-Emergency:(865) 215-4010Teleserve:(865) 215-7268
The 211 Helpline is a 24/7, 365-day information and referral help line that provides individuals in need with help in times of crisis and beyond. Serving 42 counties in Middle Tennessee, our 211 Helpline is staffed by trained specialists and supports a database of more than 10,000 health and human service programs.
The Knoxville Police Department has around 500 full-time employees with an authorized strength of 416 sworn officers. The Deputy Chief of Professional Standards position is appointed by the Chief of Police.
Call 311 or 865-215-4311 or send an email to 311office@knoxvilletn.gov. (If your wireless or landline phone carrier cannot directly access the Citys 311 Call Center, you can docHub us by dialing 865-215-4311.)
Copies can be provided for incidents occurring in Knox County ONLY. To obtain a copy of a report: Appear in person at one of our three offices (see below) between the hours of 8:00 am and 4:30 pm Monday through Thursday or between 8:00 am and 4:00 pm on Friday . The office is closed on holidays and weekends.
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If you think you have been unjustly treated, respectfully request to speak to the officers supervisor or request the officers name and badge number and file a complaint with the KPD Office of Professional Standards at 865-215-7361 or PARC at 865-215-3869.
Human Resources is located in Suite 564 of the City County Building. If you have any questions, please do not hesitate to call us at 865-215-3100.
Main Office: Phone: KCS 865-594-1800 CMA 865-622-3800.

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