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The collector sends you a demand for payment of the motor vehicle excise. The earliest that the collector may send a demand is 2 days after the excise due date. If you dont pay the demand within 14 days, the collector will issue a warrant to collect to a deputy collector.
You have until three years after the excise is due OR one year after you pay the excise bill to file an abatement. You can find the abatement form on the reverse side of your excise tax bill. You can also download and print a blank abatement form online: Motor vehicle abatement form.
The excise rate is $25 per $1,000 of your vehicles value. It is charged for a full calendar year and billed by the community where the vehicle is usually garaged.
Taxpayers seeking to obtain an abatement of a tax or penalty that has been assessed by DOR should use MassTaxConnect (MTC) and follow the instructions provided for disputing a tax or penalty. Alternatively, taxpayers may file a paper Form ABT, Application for Abatement.
Excise Tax Division at (617) 887-6665.
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If you pay the bill as assessed, and later receive an abatement, youll receive a refund by mail. State law requires that vehicle owners submit abatement applications to assessors within three years after the excise bill was due, or one year after it was paid, whichever is later.
Contact Center hours are 9 a.m. 4 p.m., Monday through Friday. (617) 887-6367 or (800) 392-6089 (toll-free in Massachusetts).

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