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IMAX User's Manual - HUD - hud

IMAX User's Manual - HUD - hud 2025

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The iMAX User's Manual provides comprehensive guidance on the integrated Multifamily Access eXchange (iMAX) system, which replaces the TRACSMail system for processing tenant rental assistance data and subsidy contracts. It outlines system functionalities, user access protocols, and operational procedures for submitting and managing tenant data and vouchers electronically. The manual includes sections on system overview, getting started, using the system, querying capabilities, and status messages, ensuring users can effectively navigate and utilize the iMAX platform.

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How does Tracs work?

TraCS is designed to reduce the necessity for paper forms by allowing for the collection, validation and transmission of crash data electronically. The TraCS application provides auto-enabling/disabling of fields based on data entered and provides drop-down lists where applicable.

What does Tracs mean?

Tenant Rental Assistance Certification System (TRACS) is a HUD computer system.

How do I reset my Tracs password?

Go to portal.tracs.org and click on the Forgot your password? link. Enter the email address that is attached to your TRACS account and click Reset my password. If you get an error message saying that your email address is not recognized or invalid, please send an email to techsupport@tracs.org.

How do I unlock my Tracs account?

TRACS Subsystems: Click TRACS Recertification link. TRACS Recertification: Click on User Last Login Report and Unlock Users link. Check the Show locked users only checkbox. Select one user to unlock by checking the checkbox preceding each User Id and click Unlock Users button.

Can I access my HUD account online?

Registering for a user ID REMS users access HUD-sensitive information over the Internet, therefore, security registration for a user ID is required. An Internet user can access system information only after registering and receiving their user ID, then being assigned system and PBCA data rights.

IMAX User's Manual - HUD - hud 2025

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